Lovely Lending Co.
1.
Hire Period
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The standard period of hire is 3 days. This should give plenty of time to setup your venue the day before and clear up the day after. If you need longer just get in touch and I will see what we can do.
2.
Delivery and Collection
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Goods can be collected from us at an agreed time. However, if you wish to have all goods delivered and collected then this service is available, a price relative to distance will be in the initial quote if requested.
3.
Payment
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Once an order is placed a deposit of 25% of the hire charge is required, this can be paid by BACS, or via Paypal.
The remaining balance of the hire charge, along with any Delivery / Collection charges must be paid 14 days before the start of hire. This payment must also be accompanied by a refundable damages security deposit, the exact amount depends on order size, to cover any breakages or missing items.
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4.
Breakages & Losses
Unfortunately things get broken or go missing, it happens. I will let you know the replacement charge should this happen. This charge will be deducted from the damage deposit, in the unfortunate event that damages come to more than your deposit then an invoice will be sent out stating the new charges.
If all the goods are returned and checked back with no loss or damages found, then the full damage deposit amount will be refunded.
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5.
Changes
Your order is flexible and we are happy for you to add items, as long as they are still available, or cancel items you no longer require.
6.
Cancellation
If a cancellation is made 30 days or more before the date of hire then the full deposit will be refunded.
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Please read below for further details of charges for cancellations.
Notice given prior to delivery date charge made:
10 – 30 days – 25% of full hire will be charged
Under 10 days – 50% of full hire will be charged
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Damages deposit and delivery charges will always be fully refunded in the event of a cancellation.
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7.
Liability
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Lovely Lending Co. accepts no responsibility for any damage or injury caused by any item hired, goods are hired under the hirer’s own responsibility.
Kind thanks,
Sara x
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